In this tutorial, we're going to setup new email box email@example.com. Our cPanel located at https://mars.westnic.net:2083 (please check your welcome email for correct cPanel URL).
1. Please login to cPanel.
2. Navigate "Email" > Email Accounts".
3. Click on "+CREATE" button on the left side. "CREATE AN EMAIL ACCOUNT" would appear.
4. Under "Domain" please select domain name you wish to use for new email box. Your email address will end with this domain (firstname.lastname@example.org). If you have multiple domain pointers or sub-accounts, they would appear in the drop down list.
5. Under "Username" please enter username that you wish to use. In this tutorial, we're setting up email@example.com email so we enter "contact". You can use letters, numbers, periods, hyphens, and underscores. Usernames can’t have more than 64 characters.
6. Under "Password" please click on "GENERATE" button. It will create STRONG password. Please write it down somewhere. Please do not attempt to use easy passwords like "newyorkcity20!". Password must contain upper and lower case letters, numbers, periods, hyphens, underscores and special symbols.
7. Under "Storage" please select reasonable disk space for your new email box. Values lower than 100 MB should NOT be used. We do recommend at least 250 MB. You can also select "UNLIMITED" to prevent email loss in the future. If your email box get over disk quota, inbound emails will bounce back to senders.
8. click 'CREATE" button.
9. Newly created email box will appear in the list of all email users.
Congratulations! Now you can instantly access your email via Webmail:
You can either use Webmail within cPanel > Email > Email Accounts > CHECK EMAIL or login to Webmail directly. You can type yourdomain.com/webmail in the browser or login directly via server name, for example: https://mars.westnic.net:2096 - please check your welcome email for correct server ID or cPanel URL.
Secure POP3 and SMTP
You can also use secure SMTP and POP3. For any Email Application (Outlook, The Bat! and others) you would need to know following things:
username (firstname.lastname@example.org) and password;
incoming and outgoing email server;
incoming and outgoing port numbers;
Our email box email@example.com would use the following information:
password: our password selected during account setup;
incoming email server: mars.westnic.net port 995. Connection type: SECURE TO DEDICATED PORT (TLS)
outgoing email server: mars.westnic.net port 465. Connection type: SECURE TO DEDICATED PORT (TLS). Authentication: "perform SMTP Authentication (RFC 2554). Same user/password for Mail Retrieval. Please DO NOT select "require secure authentication".
Secure IMAP settings
You can also use secure IMAP:
IMAP server: mars.westnic.net (please check your Welcome Email for correct server name / cPanel URL). Secure IMAP port: 993. IMAP does require Authentication.
Insecure email settings - use with caution
In some rare cases, for example with old Mailer or restricted local network, you may need to use insecure email protocols (email without TLS/SSL). Here is all information you'd need:
Your domain name
Username (complete email address)
Incoming server: your domain name
Regular POP3 port: 110
Regular IMAP port: 143
Outgoing email server (SMTP): your domain name
Regular SMTP port number: 2525 OR 25.
In this tutorial we use firstname.lastname@example.org so our settings would be:
Incoming POP3 email server: nyhost.org port 110 or port 143 for IMAP;
Outgoing SMTP email server: nyhost.org port 2525 or 25. Please note: most providers in US and EU block port 25. If you cannot send anything, please consider 2525 or secure email communications (via TLS/SSL above - please see "Secure POP3/SMTP").
Please do not use insecure email protocols on public WIFI, hotels etc. Your email server credentials and email data can be stolen!
If you need any assistance with your new email box, please contact us via Help Desk at any time!