It's always a good idea to keep own backups on local PC. We cannot guarantee availability of backups. If you wish to restore specific website on the server, you can either provide (upload) own full cPanel backup for restore then submit support ticket with:
- domain name;
- cPanel username;
- location of your backup, for example, /home/username/backuphere.tar.gz
Please note: all cPanel backups will be scanned for malware and viruses. We won't be able to restore accounts with malware.
If you don't have own backup, you can request either weekly onsite or monthly offsite backup for a fee. Successful restore will cost $5 per cPanel account. Please submit support ticket with domain name and username to cPanel.