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Update #4 09.12.2019 19:30 EST. cPanel license issues have been resolved.
Update #3 09.12.2019 17:40 EST. BARRACUDA server reported back online. However, there are some issues with cPanel license after reboot. This would be resolved shortly. Thank you for your patience.
Update #2 09.12.2019 15:11 EST. Manual FSCK (file system check & repair) is still running across all SSD disks. It seems that primary SSD drive has inconsistency errors. Those should be fixed by FSCK in about few hours. Local backup drive on BARRACUDA server with recent, 09/10 backups is not affected.
Update #1 09.12.2019 14:25 EST. Server got stuck with "inconsistency" errors. It has been rebooted with manual FSCK (file system check). It normally takes 2-3 hours. Thank you for your patience.
Dear customers,
We are aware that BARRACUDA server isn't accessible at this moment. One of our technicians in Dallas is looking into this matter. We'll update this article as soon as we receive more information.
Please do not submit outage tickets.
Thank you for your patience.
WestNIC support