Update #2: 11/13/2019 12:15 EST. File system check on "backup" drive has been completed. All errors have been fixed, server rebooted. Automatic weekly backups will resume on Saturday, November 16th.
Update #1: 11/12/2019 20:38 EST. Manual backups have been completed. FSCK (file system check and repair) on secondary drive has been scheduled for 11/13/2019 between 11:00 - 14:00 EST. Expected downtime: 1-2 hours. Thank you for your patience.
We've received multiple warnings regarding bad sectors on secondary backup disk. Right now backup disk is in "read-only" state and it does prevent any backup tasks. We've disabled automatic backups within cPanel and now processing all backups manually as a precaution. File system check (FSCK) will run on secondary disk only and it won't affect primary disk and partitions.
If your site located on ELEPHANT server, please generate own backup then download it to PC or MAC. It's very good idea to maintain own local backups:
- we cannot guarantee availability of backups, some websites (especially those without free disk space) might be missing after full restore or OS reload;
- We run weekly onsite (4 backups once per week) and monthly offsite only. There are NO daily backups.
If you have any questions regarding this maintenance, please contact us at any time.