We have noticed that many customers with G. Suite or Google Apps don't use DKIM, DMARC and SPF. That's a big mistake! Your email may land into "spam/junk" folders by default policy. If you wish to improve deliverability, please check your DNS records for DKIM and SPF first.
1. DKIM can be set within WHM > List Accounts > Modify account or cPanel > Email Deliverability.
2. SPF record can be set within cPanel > Email Deliverability or manually via WHM > DNS functions > Edit DNS zone > select zone to edit then create following line:
domain.com 3600 IN TXT "v=spf1 include:_spf.google.com ~all"
Need assistance with SPF? Please contact us at any time!
3. DMARC record greatly improves deliverability! Please create following record:
_dmarc 14400 IN TXT "v=DMARC1; p=none; rua=mailto:email@example.com; ruf=mailto:firstname.lastname@example.org; fo=1"
Where "email@example.com" is your actual email box!
If you need any assistance with SPF, DKIM and DMARC, please contact technical support at any time. We'll be happy to set correct DNS and MX records!