Update 09/24/2021 11:10 EST: The fault has been fixed. All systems are accessible again.
Dear Friends,
We noticed latency and packet loss issues in German data center. This issue caused by illegal drilling which damaged main cable between Frankfurt - Munich - Helsinki. Unfortunately, it affects both EU and US traffic. Your sites and server will be slower than usual.
Data center technicians and construction workers are onsite. Excavation works and cable replacement will begin shortly.
We'll update this article once we receive more information.
Sorry for the inconvenience.
WestNIC Staff