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  2. Emergency Response Center

Emergency Response Center

Scheduled maintenance, network and server issues, upgrades and transfers. If you cannot reach your website, please check this section!

Scheduled Maintenance

  • Networking switch maintenance (Dallas POP): FRIDAY, 11 AM - 6 PM EST (resolved)
  • MySQL issues on cPanel servers (resolved 11/06/2020)
  • MOUSE server went down for scheduled reboot
  • PANTHER server went down for scheduled reboot
  • PANTHER: software update and reboot: 07/16/2020 20:00 - 23:00 EST
  • BARRACUDA server upgrade (Intel processors, SSDs, DDR4 memory and new OS): April 26th - April 28th, 2020 (COMPLETED)
See all 16 articles

Emergency-only notifications

  • BEAR server: network issues (12/08/2020 19:41 EST) - resolved
  • Partial network outage: Dallas (servers: BEAR, D8 and SEA) - RESOLVED
  • Dallas/New York: network outage (resolved)
  • Network outage: Dallas (resolved)
  • LION (MOUSE): emergency server maintenance: 11/29/2019
  • MariaDB (MySQL) issues: a bug in upstream update
See all 14 articles

General Information

  • PANTHER server: Softaculous and Backups are now available
  • WestNIC Service Status
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