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  2. Emergency Response Center

Emergency Response Center

Scheduled maintenance, network and server issues, upgrades and transfers. If you cannot reach your website, please check this section!

Scheduled Maintenance

  • DEER: scheduled OS updates and server reboot: 05/30/2022 (Monday)
  • PANDA: scheduled OS updates and server reboot: 05/23/2022 (Monday) - COMPLETED
  • PANTHER: emergency transfer: 04/13/202 - 04/15/2022
  • Network upgrades and major improvements in Dallas: April - June 2021
  • Networking switch maintenance (Dallas POP): FRIDAY, 11 AM - 6 PM EST (resolved)
  • MySQL issues on cPanel servers (resolved 11/06/2020)
See all 20 articles

Emergency-only notifications

  • DEER: outage, IP (PTR/rDNS) issues: 12/14/2021 (RESOLVED)
  • SSL issues: domain certificates are no longer accepted by Mail server
  • Major network event outside German data center: damaged cable (fixed 09/24/2021)
  • Network failure event in DC: mouse, panther, panther2 and puma (RESOLVED)
  • Data center event: Dallas, Texas (09/20/2021, 14:21 EST) - RESOLVED
  • Hardware issues: PUMA (internal event) - RESOLVED
See all 24 articles

General Information

  • PANTHER server: Softaculous and Backups are now available
  • WestNIC Service Status
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