Emergency Response Center
Scheduled maintenance, network and server issues, upgrades and transfers. If you cannot reach your website, please check this section!
Scheduled Maintenance
- Network upgrades and major improvements in Dallas: April - June 2021
- Networking switch maintenance (Dallas POP): FRIDAY, 11 AM - 6 PM EST (resolved)
- MySQL issues on cPanel servers (resolved 11/06/2020)
- MOUSE server went down for scheduled reboot
- PANTHER server went down for scheduled reboot
- PANTHER: software update and reboot: 07/16/2020 20:00 - 23:00 EST
Emergency-only notifications
- DEER: outage, IP (PTR/rDNS) issues: 12/14/2021 (RESOLVED)
- SSL issues: domain certificates are no longer accepted by Mail server
- Major network event outside German data center: damaged cable (fixed 09/24/2021)
- Network failure event in DC: mouse, panther, panther2 and puma (RESOLVED)
- Data center event: Dallas, Texas (09/20/2021, 14:21 EST) - RESOLVED
- Hardware issues: PUMA (internal event) - RESOLVED