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  1. WestNIC
  2. General Support

General Support

Email setup, various PHP and MySQL (MariaDB) issues, server errors etc.

PHP scripts

  • PHP 5.6 has been discontinued
  • Internal server error: 500

Billing Issues

  • How long does it take to re-activate suspended account?
  • What is "late payment fee" or "reconnection charge"?
  • How to cancel an account with WestNIC

Security Certificates (SSL) or https

  • How to enable free lifetime SSL by default (force https://)
  • Website with valid SSL produces an SSL warning (no SSL lock in browser)

Backup and Restore

  • How to transfer cPanel account from different hosting provider
  • How to request cPanel account restore

DNS (name servers)

  • How to update name server IP (DNS) at Godaddy or Wild West Domains (WWD)
  • How to register private DNS (name servers or host records) within Godaddy or Wild West Domains

Email

  • How to protect your email from outages and improve deliverability
  • Improve email deliverability with Google Apps
  • Is your server or domain name blocked by Outlook or Hotmail (MSN)?
  • Email ports (cPanel): IMAP, POP3 or SMTP?
  • Free redundant email services (MX) for your domain name
  • MTA poor reputation
See all 7 articles
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